Terms and Conditions

Last updated: 1 February 2026

1. Acceptance of Terms

By accessing and using Facturia (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these terms, you must not use our service.

These terms constitute a legally binding agreement between you and SME Analytica

2. Description of Service

Facturia is invoicing software. It numbers your invoices in sequence and calculates IVA and IRPF on each one. The VeriFactu record (chained hash and QR code) is in preparation. Sending to the AEAT is optional: it will only happen with your explicit confirmation, once you have set up a digital certificate or apoderamiento, and it is not active yet. You remain responsible for your tax obligations, together with your gestoría if you work with one.

The service includes:

  • Invoice management and storage
  • Optional sending of records to the AEAT with your confirmation (in preparation; requires a certificate or apoderamiento)
  • Expense tracking and recurring invoices
  • Client and supplier management
  • Summary of the VeriFactu status of your invoices
  • Technical support by email

3. Registration and User Account

3.1 Registration Requirements

  • Be a legally constituted company in Spain or a foreign company operating in Spain
  • Provide truthful and up-to-date information
  • Have a valid NIF/CIF
  • To send records to the AEAT: have a valid digital certificate or an apoderamiento

3.2 User Responsibilities

  • Maintain confidentiality of your credentials
  • Immediately notify any unauthorised use
  • Update account information when necessary
  • Comply with all applicable laws and regulations

4. Acceptable Use

Permitted Uses

  • Legitimate business invoicing management
  • Compliance with tax obligations
  • Normal commercial use of the service

Prohibited Uses

  • Illegal or fraudulent activities
  • Violation of third-party rights
  • Reverse engineering of the software
  • Use that compromises system security
  • Resale or redistribution of the service

5. Pricing and Billing

5.1 Subscription Plans

Autonomo

€19.99/month: 30 invoices per month, 10 clients and 20 AI questions per month

Factura+

€39.99/month: 200 invoices per month, unlimited clients and 100 AI questions per month

Enterprise

€79.99/month: 700 invoices per month, unlimited clients and 1000 AI questions per month

Prices are shown without IVA (Spanish VAT). The applicable IVA is calculated at checkout.

5.2 Payment Conditions

  • Monthly billing in advance
  • Payments processed automatically
  • If a payment fails, we will let you know before suspending the service.

6. Service Availability

We work to keep the service available, but we do not guarantee uninterrupted operation. Maintenance, updates or incidents may cause interruptions.

Technical support is provided by email, and we reply as soon as we can.

7. Intellectual Property

The Facturia service, including software, design, content and trademarks, is owned by SME Analytica and is protected by intellectual property laws.

Your Data

You retain all rights to your invoicing data and business information.

Our Software

We grant you a limited licence to use our software according to these terms.

8. Limitation of Liability

Important

To the maximum extent permitted by law, SME Analytica shall not be liable for indirect, incidental, special or consequential damages.

Specific exclusions:

  • Loss of profits or revenue
  • Loss of data (beyond restoration)
  • Business interruptions
  • AEAT penalties for user errors

Our total liability shall not exceed the amount paid for the service in the 12 months preceding the event giving rise to the claim.

9. Termination

9.1 Termination by User

You may cancel your subscription at any time from your account settings. Cancellation will be effective at the end of the current billing period.

9.2 Termination by Us

We may suspend or terminate your account for breach of these terms, non-payment, or misuse of the service, with prior notice when possible.

9.3 Effects of Termination

  • Immediate suspension of service access
  • Before deleting your data we will let you know and you will be able to export it.

10. Governing Law and Jurisdiction

These terms are governed by the laws of Spain. Any dispute shall be resolved by the courts of Madrid, Spain.

Dispute Resolution

Before initiating any legal proceedings, the parties shall attempt to resolve disputes through good faith negotiation for a period of 30 days.

11. Contact

For questions about these Terms and Conditions, contact us: